Return and Refund Policy for Anaab kids collections

If you are not completely satisfied with your purchase, we are here to help.

1. Return Window

You may request a return within [e.g. 3 ] days from the date your order is delivered.

Unfortunately, we cannot accept returns or offer exchanges after this period has passed.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be unused, unwashed, and in the same condition that you received it.
• It must be in its original packaging.
• All original tags and labels must be attached and intact.

3. Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return, including:

• Items marked as ‘Final Sale’ or ‘Clearance’.
• [List any other specific items, e.g., ‘Baby Accessories’, ‘Innerwear’, etc. if applicable].

4. How to Initiate a Return

Please follow these steps to start your return process:

1. Contact Us: Send an email to anaab8477@gmail.com within the [e.g., 3]-day return window.
2. Provide Details: In your email, please include your Order Number, the name of the item(s) you wish to return, and a clear reason for the return (e.g., wrong size, defective item).
3. Await Approval: Our team will review your request. If your return is approved, we will provide you with detailed instructions on how to send your item back to us at our Bangalore address.

5. Damaged or Incorrect Items

We carefully inspect every item before it is shipped. However, if you receive a damaged, defective, or incorrect item, please contact us at anaab8477@gmail.com within 3 days of delivery.

Please include your order number and a photo of the issue so we can resolve it for you quickly.

6. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your item.

• Approval: If your return is approved, your refund will be processed. A credit will automatically be applied to your original method of payment within [e.g., 7-10] business days.
• Rejection: If the item does not meet the eligibility criteria (e.g., it is washed, worn, or tags are missing), we will not be able to issue a refund and will ship the item back to you.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for a different size, please follow the standard return process for a refund and place a new order for the correct size.

8. Return Shipping

[This is a business decision for you. Please choose one and replace this text.]

• Option 1 (Customer Pays): Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable.
• Option 2 (Company Pays for Faulty Items): We will cover the cost of return shipping only if the item is defective, damaged, or if we sent the incorrect item. For all other returns (e.g., size issue, change of mind), the customer is responsible for return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

9. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at anaab8477@gmail.com